Friday, September 18, 2009

ENWISEN - Oracle Integration

One of the recent integrations between Oracle and external vendors includes ENWISEN. There has been some recent additions to this and I share a bit of my Exploration. This is yet a work in Progress, but I hope it should get you started.
Enwisen (http://www.enwisen.com) is a third party solutions vendor that operates on a hosted, on-demand SaaS model; has tie-ups with Oracle, PeopleSoft provides solutions for onboarding, HR Portal, Shared Service Center and Total Rewards Statement through its hosted solution called as AnswerSource. I picked up these pictures from their website, which summarizes their offerings:

The main thrust and USP seems to be addressing the needs of the employees on their first day at work, when the new hire has to fill out various documents and do paper-work etc. Enwisen appears to ‘lighten this load’ by getting the employee to log on to their website through the company’s portal and perform these tasks. Apparently, Enwisen can build (adapt) their portal look-and-feel to match the client’s website so that the new-hire would not realize that they are actually going to another vendor’s site. Also first day induction information like a brief video (guided tour) of the company’s facility / recorded talks from the company CEOs etc. can be recorded and made available through Enwisen’s website.
Enwisen is enabled to leverage Single Sign-on capability of the clients application. A new hire can access to Enwisen’s site through Oracle Apps login or even the company’s portal login.
It provides the employee with a single-point access to all the enrollment forms, company policies and other help manuals.

While many of the functionalities the product offers already exists in products like Oracle Employee Self-Service modules, there are some cool features like, an online dialog box where the employee can post any question that they may have. This feature is called as “Ask a Question”

Other features include participation in acknowledgment of having read & understood the company policies, harassment policies etc.
Another interesting feature in Benefits side is that Enwisen helps the new hires to compare various benefits options that are provided by the company and choose from among the ones that are best suited. One thing which needs to be confirmed is that if this functionality is usable only when the company uses Benefits modules of Oracle / PeopleSoft. If the company has outsourced the Benefits administration to a third party then this may call for further integration with the Benefits vendors and may in turn reflect on the cost.


AnswerSource also has a Manager and Administrator modules. Managers and administrators have a graphical display on the progress made by the new hires’ onboarding activities.
AnswerSource seems to straddle across the span of employee life in an organization, including assisting the employees when they are transferred/relocated to a new department or place, help them plan their benefits elections and even assist them in offboarding process when they are terminated / retired. Apparently, even retirees can continue to get access to the portal so that they can stay connected if they are still eligible for benefits.
You can also get the following information from Metalink on Configuring Links Between HRMS Products and Enwisen
1. Set the HR: Extension Agent profile option to enable the Info Online functionality.
2. Set the HR: Enwisen Login URL profile option.
3. Enable the Info Online content container and Topics region by setting the HR: KI Topics Enabled profile option.
4. Use the Personalization Framework function to display the Info Online content container on the product pages that support Enwisen integration.
5. Enter the login and authentication details that you receive from Enwisen for Ewisen:Provider integration on the Integration Options page.
6. After you implement the basic steps, you can carry define user specific additional security to access Enwisen by creating a Java class that implements Oracle's predefined Java interface: oracle.apps.per.ki.kiserver.KIDataFetcher. Provide the Java class value in the HR: Class Name to Fetch KI Data profile option to enable users to launch Enwisen from Oracle HRMS product pages that support Enwisen integration.

HR: Enwisen Login URL: This profile defines the URL of Enwisen web site, a third-party information provider that end users can access from Oracle iRecruitment, Oracle Performance Management, Oracle SSHR, and Oracle Time and Labor pages.
HR: Class Name to Fetch KI Data: This profile option has to be set to implement additional security when accessing Enwisen, a third-party information provider. The value for this profile option must be a fully qualified name of a Java class that implements Oracle's predefined Java interface: oracle.apps.per.ki.kiserver.KIDataFetcher. The Java class contains the method to retrieve login values when end users access Enwisen from Oracle HRMS product pages.
Hope this summary helps you in your discussion. Please share your experiences with this product integration with Oracle SSHR

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